Why am I being charged a Service Fee?
Residents are billed at the same rate for their utilities that the community is charged by the local provider. Often times this is a commercial rate that offers substantial savings to residents. These rates are not marked-up to cover the administrative costs associated with the utility billing process. The service fee helps defray the cost of:
- If applicable, reading and maintaining the meters and metering equipment
- Generating, printing, and mailing your bills
- Payment Processing
- Customer Care